I would like to take this opportunity to introduce our business to you. I have been in the Insurance Reinstatement industry in New Zealand for 17 years and in my own business in the industry for the past 7 years. Having spent about 10 years in South Africa doing structural repairs to subsided homes for a number of insurer’s, I joined the industry in New Zealand in 2002 as an estimator. Through the years of being in the industry, I have gained extensive knowledge of the claims process, specializing in resolving difficult claims. I have established relationships with loss adjusters and claims handlers, offering them a level of service they expect and deserve. I have experience doing large losses, both domestic and commercial. I have spent the past 7 years listening to the industry and adapting the processes within our business to best serve the demands of the industry. My company now consists of a full time office administrator, a full time estimator, accounts person and project manager.
Claire joined our team at the beginning of 2016 as our project coordinator. She has quickly learnt the responsibilities of project management and now successfully manages both small and large reinstatement projects. She has great communication skills and understands the need to build relationships with not only our insurance assessors but the clients themselves. She deals with our contractors and staff with a high level of clear instruction. She enjoys working in the building industry and quickly deals with issues as they arise. She takes care of all accepted works, sourcing of materials and coordinating of subcontractors. She has proven to be capable and trustworthy.